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How to Print an Invoice

14 January 2020  |  Alex

At, we send a copy of your invoice to your email address whenever you place an order. If, however, you are looking for your invoice after a period of time, you might not be able to find your email any more or may have even deleted it accidentally.

If this is the case, don't worry! Here at, we make it as easy as a couple of clicks for you to find your VAT invoice.

How to Find Your Invoice Via Email

If you have retained your original order email, the invoice should be attached as a PDF. The PDF file will be named "Invoice" and will feature your unique ordering code, which will allow you to easily differentiate between multiple invoices, if needs be.

For an example of an Order Confirmation email, please see the image below.

Your Order Confirmation Email

Once you have opened the attachment, you will be able to print your invoice via your standard method of printing.

How to Find Your Invoice on Your Account

If you cannot find your order confirmation email or do not have access to the email account with which you placed the order, you can access your order on our site.

Step One: Sign In to Your Account

You can sign into your account by clicking the "Sign In" button at the top of every page (see below for details).

Click the sign-in button to view your account

Once you are on this page, select "I am a returning customer" and enter your account email and password.

Select "I am a returning customer" and enter your email address and password

Step Two: Access Your Order History

Once you have signed in, you should have an option to view "Your Account" in the top bar.

Click "Your Account" to view your account details

On the "Your Account" page, select the heading "Order Information". This will display all orders that you have placed with in the past two years.

Click on Order Information to see a list of your orders within the last 24 months

Step Three: Find Your Invoice

After navigating to the "Order Information" page, you will be able to view a list of all of your recent orders. If you need reminding of what is in an order, you can see a breakdown of what was included in the order by clicking the order number (see below for an example).

Click your order number to see a breakdown of your order

When you have found the order for which you need the invoice, you can view the invoice by clicking either "View Invoice" (which brings up a browser-based version) or "View PDF" (which opens a PDF version of your invoice).

You can view your invoice as a PDF or in browser

Once you have opened the PDF or website page, you will be able to print your invoice via your standard method of printing.

Still Having Trouble?

If you are still struggling to find an invoice for a recent order, please contact our customer care team at, who will be delighted to help you. Alternatively, you can get in touch with us on Facebook or Twitter.